Tap & Call

Customer Service Management Platform

A comprehensive platform that revolutionizes customer service with NFC-powered instant service requests. Manage your entire operation from a unified dashboard. Let your customers get help with just a tap of their phone.

Tap & Call Platform Preview

Powerful Platform Features

Everything you need to manage customer service efficiently across your entire operation

NFC Technology

Customers simply tap their phone on NFC tags to instantly request service. No apps to download, no complicated setup.

Real-Time Alerts

Get instant notifications when customers need assistance. Never miss a service request with our real-time alert system.

Analytics & KPIs

Track service response times, request frequency, and customer satisfaction. Make data-driven decisions to improve your service.

Staff Management

Manage your team with role-based access control. Assign permissions and track staff performance.

Secure & Reliable

Enterprise-grade security with encrypted data transmission. Your customer data is safe and protected.

Complete Platform Solution

More than just an app—a full-featured platform with management tools, analytics, and integrations all in one place.

How It Works

Simple, fast, and intuitive

1

Place NFC Tags

Install NFC tags at each table or location where customers need service.

2

Customer Taps

Customers tap their phone on the NFC tag to open the service request page.

3

Instant Alert

Staff receive real-time notifications on their devices with location details.

4

Service Delivered

Staff respond quickly, and the system tracks response times automatically.

Ready to Transform Your Customer Service?

Join restaurants and businesses that are revolutionizing their customer service experience with the Tap & Call platform.